SAP Cloud Services
Put the SAP operation and infrastructure of your SAP system landscapes in experienced hands!
Cloud services for SAP systems and SAP landscapes
For more than 19 years, BasisTeam has been a reliable partner for the implementation of SAP Basis projects and the operation of diverse SAP system landscapes.
In addition to SAP operation, we accompany you into a dynamic infrastructure – the cloud service! We accompany you from planning – Which cloud provider is the right one? – to SAP migration – How do we get into the cloud? – to future operation – Who is our central contact for infrastructure and SAP services?
Take advantage of our comprehensive know-how. At any time. At any location.
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The main activities of our Cloud Service for SAP systems
SAP Basis Consulting
Over 17 years of experience we deliver competent and reliable SAP Basis Consulting Services, individually and tailored to your needs!.
SAP Technology Consulting
We have the experience and know-how as well as best practices.
Our consultants have accumulated a wealth of experience through a large number of customer projects. Constantly changing customer requirements needs to develop and implement customized solution strategies over and over again. We would like to share our experiences with you during the conceptual design of your SAP project. Benefit from our know-how and our implementation expertise.
Installation and Configuration
We are happy to install any SAP systems for you. No matter if they are based on SAP NetWeaver ABAP or SAP NetWeaver JAVA. We are not limited to specific operating systems or databases. Further it doesn’t matter if you have SAP R/3 or S/4HANA systems or both.
At your request, we include database exports in the installation procedure, for example, to build a sandbox system from an image of the production system.
We will coordinate the necessary technical rework with you and implement them completely
Administration
SAP Basis Administration
Daily monitoring of the status of your SAP system landscape is one of the standard activities of the SAP Basis operation. As part of system checks, a wide range of system states is controlled and the correction is coordinated. In addition, the use of analysis reports creates forecasts for the expected future load on your SAP and database servers and compares them with the available hardware resources.
SAP operations support
We offer you to relieve your SAP Basis Team, in which individual administration packages are handed over to us – permanently or to cover temporary staff shortages.
SAP operations management
As part of SAP Basis Operations Management, we independently ensure the availability of your SAP system landscape. By proactively monitoring system states, we fix problems before they interfere with system operation. Necessary adaptations to the SAP system landscape are documented according to your specifications in your ITSM systems.
On workdays, we are available by phone from 07:30 to 17:30 and discuss your requirements with you.
SAP on call duty
As a supplement to our normal office hours, we offer to remedy production-critical disruptions in the context of a call. In addition to the classic 24 × 7 model, you can flexibly request any coverage.
Updates and Upgrades
The import of SAP Support Packages requires an analysis of the SAP Notes provided by SAP in advance in order to address potential error situations at an early stage. We are happy to take this work from you.
We carry out the import of the Support Packages for you in times of no load – even on weekends.
SAP enhancement packages
Installing an SAP enhancement package is similar to installing an SAP support package stack. In addition, depending on the enhancement package release, the version of the SAP NetWeaver stack may be raised.
The SAP Enhancement Package 8 supports only the Unicode character set. Should it be necessary to change your character set from non-Unicode to Unicode, we will incorporate the necessary data migration into the overall process.
We offer you to accompany your release planning at an early stage in order to enrich it with our wealth of experience
Release Change
According to your needs, you can use the following modules as part of a release change project:
• Implementation of a technical workshop for target release determination. Verification of the planned target system landscape
• Creation of a rough concept Checking the prerequisites for a parallel transition to Unicode
• Creation of the technical detail concept and CutOver plans
• Set Up of sandbox systems
• Implementation of the technical release change
• Support for a post-migration hypercare phase
Migration
An SAP OS/DB migration involves changing the operating system used and/or the database product used.
The implementation is essentially based on exporting the data into a database-independent format and then importing the data into the target environment, which was built up in advance.
In addition to changing the operating system or the database, you may also need to change the character set from non-Unicode to Unicode. The Unicode migration is technically identical to the OS/DB migration and can also be part of an OS / DB migration. However, additional preparatory work is necessary, which we would like to discuss with you and guide you.
An OS / DB or a Unicode migration always requires a downtime of the SAP instance. For large volumes of data, the duration of a migration can take several days. As part of a preliminary analysis, we will show you technical options that help to keep your downtime as short as possible.
Any post-migration work will be worked out with you and a schedule will be drawn up. We are also happy to take over the implementation of the rework.
System- and Client Copies
Regular refreshes of SAP Q-Systems belongs to the area of responsibility of every SAP Basis department. For implementation, there are usually customer-specific schedules. Nevertheless, our experience shows that both the required time span for the SAP system copy and the implementation quality involve potential conflicts with the specialist teams.
Project Support
You need support in a new or ongoing project? Take advantage of the experience gained from various projects that we have gained during our many years of existence.
In addition to the technical SAP Basis know-how, the BasisTeam also offers you
Best practices and know-how from SAP based projects in other areas such as:
– Transition of SAP environments or data centers
– Transition of SAP Systems into the Cloud like Azure, AWS, Google etc.
– Relocation of systems to other sites or to other providers
– Creation of concepts for migration or operation
– Project management and organization
– and much more
Our claim is that we pass on our knowledge and, in combination with our experience, enrich it to make your SAP project successful.
Performance Analyse and Tuning
The performance analysis and the tuning of SAP systems is a complex topic due to the many components involved in and outside the SAP system. It is important to draw the right conclusions from the available information in order to avoid unnecessary costs or to increase the existing problem.
A structured approach to the performance analysis is the basis for a successful tuning of the systems. We gradually analyze the subsystems and infrastructure components of the SAP system in order to identify the possible cause of the “bad” performance and then to eliminate it after consultation with the customer.
Your advantages are obvious.
Competent and independent SAP consulting company that accompanies you into the cloud, migrates the SAP systems and takes over the SAP operation in the cloud for you.
Flexible and customized support for your SAP® system landscape.
Access to a large number of experienced SAP® Basis consultants.
Minimization of operating costs – through dynamic and flexible infrastructure.
Minimization of investment costs – through dynamic and flexible infrastructure.
Maximum scalability and thus more security in the planning of your future SAP landscape as well as SAP operations. This means dynamic capacity planning, highest possible agility for your SAP implementations and SAP projects.
Contact us!
If you would like to learn more about the range of services offered by the SAP Basis Cloud Service Team, please do not hesitate to contact us!
Consulting on system landscapes
We are happy to discuss your ideas about the operation of your individual SAP system landscapes.